Privacy policy

Introduction

At DoulaVR, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, doulaVR.com (the “Site”), or use our virtual doula and wellness services.

By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account

• Purchase or access our services

• Sign up for newsletters or updates

• Contact our support team

• Participate in surveys, events, or promotions

This information may include:

• Name

• Email address

• Mailing address

• Phone number

• Payment information

• Order history

• Order and service interaction history

• Information provided during consultations or onboarding (non-medical personal preferences or goals)

Note: DoulaVR does not request or store protected medical information unless voluntarily provided through general wellness conversations. We are not a healthcare provider.

Automatically Collected Information

When you visit our Site, our servers may automatically log standard data provided by your web browser, such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Referral source

• Pages viewed

• Date and time of visits

• Time spent on pages and interaction data

We may also use cookies, tracking pixels, and similar technologies to enhance user experience. For details, see Cookies and Tracking Technologies below.

How We Use Your Information

We may use the information we collect to:

• Provide, process, and manage your services

• Personalize your user experience and VR sessions

• Create and maintain your DoulaVR account

• Communicate with you regarding purchases or service updates

• Provide customer support

• Send newsletters, promotions, or wellness content (if opted in)

• Improve our Site, VR offerings, and overall user experience

• Analyze usage trends and service performance

• Detect, prevent, and address technical or security issues

• Comply with legal obligations

Sharing Your Information

We may share your information with:

Service Providers

Trusted third-party partners who assist with:

• Payment processing

• VR platform hosting

• Customer support

• Marketing and email communications

• Analytics and data processing

These partners may only access your information as necessary to perform their services.

Business Transfers

If DoulaVR is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests such as subpoenas or court orders.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential cookies: Required for core functionality

• Preference cookies: Store your settings and preferences

• Analytics cookies: Help us understand how the Site is used

• Marketing cookies: Used for personalized advertising (only if applicable and consented to)

Your Cookie Choices

Most browsers allow you to control or disable cookies. However, limiting cookies may impact certain Site features and functionality.

Data Security

We implement industry-standard security measures to protect your personal information.
While we strive to safeguard your data, no online system or transmission is 100% secure. Please use caution when sharing information online.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Access: The right to request copies of your personal information

• Rectification: The right to request correction of information you believe is inaccurate

• Erasure: The right to request deletion of your personal information

• Restriction: The right to request we limit the processing of your personal information

• Portability: The right to request we transfer your personal information to another organization

• Objection: The right to object to processing of your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

The Site and services are not intended for individuals under 16 years of age.
We do not knowingly collect personal information from children under 16. If we learn we have done so, we will delete it promptly.

California Privacy Rights

California residents may have additional rights regarding their personal information under laws such as the California Consumer Privacy Act (CCPA).

International Data Transfers

Your information may be processed in countries other than your own. These countries may have different data protection laws. DoulaVR ensures appropriate safeguards are in place when transferring data internationally.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

DoulaVR
317 Morro Bay Blvd
Morro Bay, CA 93442
support@doulavr.com
(800) 555-1234

By using our Site, you acknowledge that you have read this Privacy Policy and consent to all of its terms.